When you install Windows XP Service Pack 3 or Windows Vista Service Pack 1, a tool that is called Fixccs.exe adds numerous registry keys in many locations (some of them within the Symantec registry keys) but is unable to remove them. Because of these registry keys, you may experience one or more of the following symptoms:
* Windows Device Manager is empty
* Missing Wireless network adaptors or other hardware devices
* Unable to connect using a wireless adapter
If you have already installed XP SP3 or Vista SP1 Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade.
For Norton 2008 subscribers who have not yet installed the service packs, install Symantec's LiveUpdate solution first. This prevents the issues from occurring. Ensure that you run LiveUpdate and restart your computer before installing the Service Pack.
* Windows Device Manager is empty
* Missing Wireless network adaptors or other hardware devices
* Unable to connect using a wireless adapter
If you have already installed XP SP3 or Vista SP1 Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade.
For Norton 2008 subscribers who have not yet installed the service packs, install Symantec's LiveUpdate solution first. This prevents the issues from occurring. Ensure that you run LiveUpdate and restart your computer before installing the Service Pack.
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